Patient Materials That Fail to Communicate Cost Hospitals

Reducing avoidable hospital readmissions and improving patient experience scores are two of the top priorities for hospital and clinic leadership. Both depend on something that rarely makes it into the strategic plan: whether patients actually understood the discharge instructions, patient education materials, and forms they were handed. The Patient Comprehension Gap The numbers are more concerning than most administrators assume. Nearly 40% of discharged patients misunderstand the medication in...